How to Get Chime App Updates From the Teams Store

Learn how to easily update your Chime app to the latest version in Microsoft Teams

The Chime V5 app in Microsoft Teams will occasionally update to ensure you always have access to the latest features, performance improvements, and security updates. This guide walks you through how to check for updates, see if your admin needs to approve any permissions, and confirm your app is running smoothly. Follow the steps below to make sure your organization is always getting the most from Chime in Microsoft Teams.

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Global Administrator or Cloud Application Administrator

When a new version of the Chime app is published to the Microsoft Teams Store, Teams administrators can monitor the update directly from the Teams Admin Center.

Once Microsoft makes the new version available, it will appear under Teams apps → Manage apps, where admins can review the latest app version, permissions, and publisher details.

If the updated app introduces new permission requests such as additional Graph API access or integration capabilities the admin will need to accept the permissions on behalf of the organization so the update is applied in a smoother way for your end users. If the admin has not yet consented to the update, each end user will need to consent to any permissions updated.

We will notify your team well in advance whenever there is an update that requires Admin permission consent so that the rollout of it is as smooth as possible.

Note to Admins - November 2025

  • In the Chime V5 Teams app update in November 2025, the permissions requested in the update are for ensuring the user authentication is secure and seamless for the end user when accessing the two new tabs (Snapshot and Explore) included in this latest update.

  • We are not adding any net new Entra permissions, these permissions are specific to Chime Tabs that run within the Microsoft Teams client. Unlike general Azure app permissions, these tabs require resource-specific consent (RSC) permissions that allow them to operate within Teams contexts like channels or chats without broad tenant-wide access.

  • This update for new Chime Tabs request access-as-user right (Azure App Registration). Delegated permission. This is implemented using the delegated user permission configured in the App Registration. This permission enables the Chime Tabs in Microsoft Teams client to access Chime APIs and resources using the user's identity and consent. This enables us to quickly and securely authenticate users and let them seamlessly see previous chat history, notifications, help centers, and access quick chats.

  • Although your admin granted consent for the app previously, Chime Tabs request permissions based on Microsoft guidelines that require consent within the context of the Teams client. This is because these permissions involve resource-specific consent scoped to Teams resources (teams, channels, chats). Therefore, consent is requested again when the tab is rendered inside Teams to ensure users or admins explicitly approve these scoped permissions.

  • For more information on Teams Tabs Permissions you can check out this Microsoft article Understand the permissions of and the information accessed by Teams apps

Steps for Admin to Consent to Teams Tab Permissions

Here are the steps you would take to consent to Teams Tab Permissions as the Admin:

  • Navigate to your Teams Client

  • Open the Chime V5 App

  • You should see a banner on the app that says “New version is available” and an “Update” button on the right. Click the Update button

  • Once you have started the update, the Teams app may prompt you to accept permissions.

  • If you are Global Administrator or Cloud Application Administrator, you will have the option in this permission consent form to Consent on behalf of your organization.

  • Select the check box to Consent on behalf of your organization.

  • Click the Accept button.

For more information on Teams App Updates, there is some Microsoft documentation covering the Role of an admin to upgrade Teams apps to a newer version, or check out our Chime V5 app from your Teams Admin Center

End User

When a new version of the Chime app becomes available in Microsoft Teams, end users will see an Update button appear within the app itself. By clicking this button, users can quickly install the latest version and gain access to new features. The update process is fast and seamless, allowing you to instantly get access to the new features.

After updating, some users may notice that the changes don’t appear right away due to Teams client caching. If this happens, simply restart the Microsoft Teams client or navigate away from the Chime app and then return. This forces Teams to reload the app and ensures that all updates are fully applied. Once refreshed, users will be running the latest version of Chime with all new enhancements active.

Someone who Installed from Teams Store - No Tenant Set Up

If you’ve installed the Chime app in Microsoft Teams but haven’t yet licensed it, you’ll still receive new updates and features as part of the evaluation experience. Each time a new version of the app is released, you’ll have access to the latest features and interface improvements. However, if the updated version introduces new permission requirements, you may be prompted to review and approve these permissions before continuing to use the app.

The app will update automatically, and you’ll be able to explore all the latest Chime features during your exploration experience. If you don’t immediately see the updates applied, try to restart the Microsoft Teams client or navigate away from the Chime app and then return. After doing so, you’ll be running the newest version of Chime, ready to test the latest tools and integrations available.

FAQ: Updating the Chime App in Microsoft Teams

How do Teams admins manage Chime updates?
Admins can review and manage new versions in Teams Admin Center → Teams apps → Manage apps. Microsoft explains the update process and admin responsibilities here:
https://learn.microsoft.com/en-us/microsoftteams/apps-update-experience

What happens if an update requires new permissions?
If the update introduces new Graph permissions or changes key app settings, admins or users must approve them before the update completes. Details here:
https://learn.microsoft.com/en-us/microsoftteams/apps-update-experience#when-admins-need-to-upgrade-an-app

How do end users update the Chime app?
Users will see an Update button inside the app when a new version is available. If updates don’t appear immediately, restart Teams or navigate away and return. Microsoft’s general guidance:
https://support.microsoft.com/en-us/office/update-an-app-in-microsoft-teams-3d53d136-5c5d-4dfa-9602-01e6fdd8015b

I installed Chime from the Teams Store without tenant setup. Will I still get updates?
Yes. Evaluation/demo users automatically receive app updates. You may need to accept new permissions if required by the updated version.

How long does it take for updates to appear for all users?
Most updates appear quickly, but some (especially those requiring permissions) may take up to 24 hours. Users may also need to restart Teams due to caching.

Where can I find Microsoft’s documentation on Teams app updates?