AI ChatBot Developer Discussions

Learn about what our team is working on to improve Version 5 and features you can start using today!

Solve common HR questions using chat, your own FAQs and documents, and custom AI prompts. Chat services may solve employee questions, route requests to HR professional and display common FAQs

Help Desk Agent Dashboard - for Chat Based Service Desk

Deploy a chat channel to your service desk and help Agents generate responses, search and reference indexed content (FAQs), and streamline response time utilizing ChatGPT

Build a chat FAQ system and help employees resolve problems quickly by reviewing tickets, searching FAQs, and routing to agents from Microsoft Teams

February 15, 2024

Version 5 developer demo on Jira and Azure AI integration for Teams.

Version 5 - Configuration of a multi-language service desk and utilizing AI and FAQs to give users a better chat experience

November 30, 2023

Version 5 developer discussion Multi-Language Service Desk.

Version 5 Agent Assist AI - AI Suggestions for Servicedesk Agents.

August 9, 2023

Version 5 developer discussion Agent Assist AI.

Custom Web Client theming for Intelligent AI help desk designed for enterprise applications.

June 13, 2023

Version 5 developer discussion on custom web client theming.

How to use your enterprise teams integrated helpdesk

June 13, 2023

Version 5 developer discussion on the agent dashboard UI.

How teams integrated AI helpdesk is keeps track of real time user interaction.

January 24, 2023

Version 5 developer discussion on SignalR integration across dashboards.

FAQ database for your enterprise helpdesk.

January 13, 2023

Version 5 developer discussion on FAQ Featured Content.