AI Chat Presentations

Several AI Chat presentations covering our enterprise chat solution that integrates with Microsoft Teams

Presentations and Useful Content

High level presentation of chatbot with AI

SaaS Release Product Presentation

PowerPoint presentation covering features, high-level SAAS architecture, the CMS structure, updates to chat and self-service, and 3rd party ticketing services we are integrating with.

Architecture and Application Stack

Architecture flow for AI chatbot and Azure OpenAI

Architecture Diagram

Here is a simple architecture diagram conveying the services , what Microsoft Azure services are being used, and any additional 3rd party services we integrate with.

Microsoft Teams Store

Find ‘Chime V5’ on Microsoft AppSource and install for Microsoft Teams.

Use your FAQs to create a chatbot for employees self service

AI Overview Presentation

PowerPoint specifically covering AI features introduced, how the Azure OpenAI integration works, and covers data security for bring your own data when creating an AI index.

Stack diagram of our enterprise chatbot with AI, FAQs and AzureOpenAI

Stack Diagram

Useful stack diagram that conveys how the stack works within the application as well as what services or features the chat service has access to throughout the lifecycle of a chat session.

Chat flow for AI chatbot with FAQ lookup, chatGPT integration, and Azure OpenAI integration

Chat Service Chat Flow

Session flow diagram that covers the different features available to different subsets of the system. This covers Chat Workflow, AI Services, CMS Features, and Agent Tools.

Proof of Concept (POC) Roadmap for Enterprise Chat Rollout

Here are some resources that are helpful to plan out timelines on getting a simple POC environment stood up for and deployed for some test users. Typically, we see a short setup and POC taking about 3/4 weeks. For larger customized deployments we would likely want to create a custom onboarding plan for tailoring the chat workflow for your specific use-cases.

Onboarding Plan using Short POC - Box download (PDF)

Onboarding Plan using Short POC - Box download (Excel)

For more information on POC setup and technical documentation, check out our pages - Enterprise Chatbot POC Roadmap and Enterprise Chatbot Technical Onboarding Documentation

Additional Technical Resources

Graph API permissions needed to enable Azure AD/Entra login

How to have a Teams Admin push the app to pilot groups or org-wide

Microsoft: Use app permission policies to control user access to apps >>

Microsoft: Use app setup policies to pin and auto install apps for users >>

Microsoft: Assign policies to users and groups >>

How to Access the Teams App

Microsoft AppSource

Get our SaaS offering on Microsoft AppSource.

Microsoft Marketplace

Get our SaaS offering on Microsoft Marketplace.

Teams Mobile App QR Code

Here are some QR code links that route to the Teams mobile V5 app.

Teams Mobile QR Code - Box download (PNG)

Testing Plans

Here are some resources for testing once a POC is stood up.

Standard Test Plan - Box download (PDF)

Standard Test Plan - Box download (Excel)

Feature PowerPoint Presentations

Here are our PowerPoint presentations with information about some of our latest features.

Guest Feedback - January 28, 2025 - Box download (PPT)

Release Build PowerPoint Presentations

Here are our collection of PowerPoint presentations with information about latest updates by build.

Build 2537 - November 1, 2024 - Box download (PPT)

Build 2520 - October 18, 2024 - Box download (PPT)

Build 2511 - October 10, 2024 - Box download (PPT)

Build 2502 - October 4, 2024 - Box download (PPT)

Build 2490 - September 26, 2024 - Box download (PPT)

Build 2487 - September 20, 2024 - Box download (PPT)

Build 2477 - September 18, 2024 - Box download (PPT)

Build 2467 - September 12, 2024 - Box download (PPT)

Build 2448 - September 9, 2024 - Box download (PPT)

Build 2443 - September 6, 2024 - Box download (PPT)

Build 2430 - September 3, 2024 - Box download (PPT)

Build 2419 - August 28, 2024 - Box download (PPT)

Build 2396 - August 21, 2024 - Box download (PPT)

Build 2371 - August 15, 2024 - Box download (PPT)

Build 2361 - August 13, 2024 - Box download (PPT)

Build 2349 - August 6, 2024 - Box download (PPT)

Build 2341 - August 1, 2024 - Box download (PPT)

Build 2335 - July 30, 2024 - Box download (PPT)

Build 2304 - July 24, 2024 - Box download (PPT)

Build 2297 - July 23, 2024 - Box download (PPT)

Build 2292 - July 18, 2024 - Box download (PPT)

Build 2289 - July 16, 2024 - Box download (PPT)

Build 2286 - July 11, 2024 - Box download (PPT)

Build 2277 - July 8, 2024 - Box download (PPT)

Build 2265 - June 26, 2024 - Box download (PPT)